We ship worldwide via premium carriers. All services make deliveries between Monday and Friday 9am‐ 5pm. Please note that some services may not be available in all countries.
To deliver the best to our customers, we are now offering FREE shipping worldwide with:
Only available in UK: delivery within 3-5 working days
Europe: delivery within 2-5 working days
Rest of the World: delivery within 3-7 working days
If you would like to change your shipping address or delivery time after you have placed your order, please request it by contacting us via email at email@example.com and we will be happy to assist you. If the new address is out of the postal code service area, we will offer you alternative shipping options.
If you are unavailable to receive your order when we deliver we will contact you and attempt to redeliver. If we are unable to redeliver, the order will be returned to our workshop in East London and you will be refunded minus the shipping cost.
We are happy to accept cancellations, for any reason; up to the moment we have processed your order. After that, you will not be able to cancel your order, but you may return it. For instructions on how to do this, please refer to our Refunds & Returns page.
After placing an order, you will receive an e‐mail acknowledgment. This will be followed by another e‐mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order, you will receive an e‐mail detailing the issue and possibly requesting further information.
All items are shipped directly from our worshop in East London. You will receive regular e‐mail updates on the delivery status of your order. You can also check the status on Royal Mail or UPS by inserting the tracking number supplied.
Shipping times will vary. Please refer to our shipping section for more information. Dream's Code cannot take responsibility for delays due to customs clearance or payment transaction.
Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund.
You can cancel your order for any reason; up to the moment it is processed by our workshop. Once it has been processed, you cannot cancel but you may return your order. For instructions on how to do this, please refer to our Refunds & Returns page.
You can also contact us:
+44 792 725 6494
(Available Monday to Friday 9am‐6pm GMT)